Mobile - Forklift Repair

Lift truck maintenance is an important piece of your DC or warehouse operational strategy. For both routine maintenance and ad hoc service calls, it’s important to have dependable, knowledgeable technicians at your disposal when they are required.

Choosing a suitable strategic partner for your maintenance requirements can make all the difference in staying on top of your commitments and keeping your operation running at maximum productivity. If you’re looking for a maintenance partner, there are a number of factors you should assess:

• Capability and coverage: Many local service operations employ a small number of service techs and have only one location. This is often a problem when scheduling emergency service calls since small organizations have fewer techs and less flexibility in their schedules. Furthermore, if you have multiple locations throughout a state or service area, you may have longer dispatch times or perhaps require more than one maintenance partner. Carolina Handling has locations spanning the Southeast. We have a team of over 400 equipment specialists, and our standard dispatch-to-arrival time is among the industry’s best.
• Unified maintenance: Warehouses have a lot more equipment to maintain than just forklifts. Dock levelers, dock doors, conveyors, AS/RS systems and many other systems need both routine and emergency service. Having a single organization that can service all of your systems is not just efficient, it can save you a lot of time and money when you implement a planned maintenance routine.
• Technical expertise: Technician training and experience have a significant impact on service call outcomes. It’s vital to have capable technicians if you want service done right on the first visit, particularly if you maintain several brands of lift trucks. Carolina Handling has some of the most highly trained specialists in the industry who can maintain Raymond equipment and tjat pf almost all other manufacturers. Our technical training programs are the best in the industry, and we put technicians from many different companies through rigorous technical training at our primary training facility.
• Lift Truck Parts: With more than 4,000 parts in inventory and availability of more than 100,000 more, Raymond maintains one of the best-stocked material handling equipment parts departments in the region. Regardless of manufacturer, we can supply the components you need when you need them most. In addition, our consignment program can make sure that your mechanics have parts instantly available anytime they’re needed.
• Efficiency and speed: Our technicians come ready to get you back up and running. Our fully outfitted service trucks have all the tools and common parts needed for most jobs so that we don’t need repeat dispatches or part deliveries. Between our swift dispatch times and our rapid troubleshooting abilities, we can oftentimes reduce your downtime by a day or longer versus other lift truck repair services.
• Warehouse systems integration: Using Raymond’s iTrack, your organization can ask for immediate repair from any supplier through our web interface. They can also review maintenance schedules and logs, service costs and history, equipment availability and scheduled maintenance. Additionally, Raymond can give you a single invoice for enterprise-wide maintenance so that you can easily monitor and manage expenses.

Forklift Service Near Me

Forklift downtime can initiate costly and significant delays, and a rapid recovery is vital for maintaining productivity. Whether you are looking for urgent forklift repair, general maintenance or a scheduled maintenance program, Carolina Handling can help. Contact us today!